1. Delivery time
Know your mobie will ship the goods within the agreed time when you fulfill all the ordering procedures and the order is successfully confirmed. Shipping time (excluding Saturday, Sunday or public holidays).
Inner suburbs of Hanoi: 2-3 days.
The remaining provinces: 4-7 days.
2. Delivery cost
Free shipping for orders from 1,000,000 VND or more within the city. Hanoi
For orders less than 1,000,000:
Delivery charges apply according to the shipping tariff.
3. Terms of warranty
To be renewed within the period, you need to keep the machine, accessories, scratches, dents, boxes, and tape.
Machine within the warranty period, stamps, warranty cards are intact and valid, with no signs of erasure.
The company is not responsible for the form of the device, lack of accessories, icloud account, google account after customers leave the store.
Customers who want to return the machine during the return period will be discounted from 10-20% depending on the product, support re-enter the machine at the agreed price to upgrade.
Time to renew accessories due to manufacturers (battery, charger, cable, headset): 30 days.
If the time limit is not processed, or the device is warranted more than 2 times: You will be exchanged for the main or equivalent device.
You are supported to install software, download games / apps, clean and dust the device for life.
There is no warranty for errors caused by aging components: dead spots, light spots, screen stripes, yellowing outside the renewal period specified in each warranty package.
Water-in-water is not warranted with water-resistant products, please do not overdo this feature.